AlgorithmX
Insights3 min read

Algo AI

Use natural-language questions to explore business insights.

Algo AI is your AI-powered business assistant inside AlgorithmX. Instead of manually searching through reports and dashboards, ask questions in natural language and receive insights about business performance, customers, products, orders, and marketing campaigns.

It helps turn the information already available in your workspace into clear, actionable answers, so your team can investigate performance and make decisions without moving between multiple analytics pages.

Explore Your Data in One Conversation

The Algo AI workspace combines a searchable conversation history, suggested questions, and a message composer. Start with a suggested question or write your own question about orders, carts, products, customers, campaigns, or searches. Previous conversations stay in the left panel so your team can return to an earlier analysis at any time.

The Algo AI workspace uses fictional chat-history examples. Select a suggested question or enter your own question to begin an analysis.
Algo AI workspace with fictional analytics conversation history and suggested questions

The Algo AI workspace uses fictional chat-history examples. Select a suggested question or enter your own question to begin an analysis.

Key Features

AI Chat Interface

Use the chat interface to ask business questions in everyday language. Enter a question, review the returned insight, then continue the conversation with follow-up questions when you need more detail or a different view of the same result.

Natural Language Queries

You do not need to build a report before asking a question. Describe what you want to understand, for example:

  • Which products performed best this month?
  • How many customers placed an order recently?
  • Which campaign has the highest engagement?
  • Are there customers with abandoned carts?

Clear questions that include a time period, audience, product, or campaign help produce more focused insights.

Commerce Analytics

Explore business performance through questions about products, customers, orders, carts, listings, and leads. Use these insights to identify demand patterns, review customer activity, and understand how commerce data is changing over time.

Campaign Insights

Ask about Email, WhatsApp, Web, In-App View, and In-App Push campaigns. Algo AI can help you investigate campaign activity, delivery and engagement performance, and the results that need additional review.

Customer Insights

Use customer-focused questions to understand audience growth, customer activity, contact information, and behavior. These insights can help you decide which audience to use, which segment to investigate, or where personalization may be useful.

Chat History

Your previous conversations remain available in chat history, making it easier to return to earlier analyses and continue working from a previous question. Use chat history to compare findings, revisit an insight, or maintain context during an investigation.

Suggested Analytics Questions

Suggested questions provide useful starting points when you are not sure what to ask. Select a suggestion to begin exploring common business, customer, commerce, or campaign metrics, then refine the question based on the result.

How to Use Algo AI

  1. Open Algo AI from the Insights section.
  2. Enter a clear business question in the chat field.
  3. Review the insight and the information returned.
  4. Ask a follow-up question to explore the result further.
  5. Use the insight to guide your next analysis, audience decision, campaign adjustment, or business action.

Why It Matters

Algo AI helps your team find answers faster, reduce time spent manually analyzing reports, and make better decisions using real-time business insights. It gives non-technical and technical users a faster way to explore the data available in AlgorithmX and move from a question to an informed action.